“thanks for the amazing care you gave dad. Seeing how kind you were to him in his last days was humbling. Thank you all from the bottom of my heart- you helped to keep him at home which is what he wanted and that is priceless xx” and “I want to thank you for going above and beyond for dad. You were all amazing and helped to make his life much more comfortable x”.
Daughter of Mr HJ
“When you say “Care” – Expect Wales Agency epitomises the true meaning of this word and they truly do care. They have gone above and beyond for my Aunt and this has been consistent throughout – nothing is too much for them and our Aunt loves each one of the carers that visit. They have been amazing.”
Nieces of Mrs E S
“The Carers that come to Mum, go above and beyond. They act as if it is more than a job to them and they genuinely care. We are also very pleased that there is consistency with the Carers that visit. We are very thankful.”
“Thank you so much for the care given to my aunt, B, in Llanbedr. Her standard of care is fantastic and your staff do a fantastic job. Your staff really do care and they look after her so well. Thank you”.
Mrs Bs niece
“I just wanted to pass on the thanks of Mr M, a gentleman from Llangollen who Expect Wales provided support for up until recently.
Myself and my colleague visited him at the beginning of June following reports from yourselves that he may no longer require care and support. His care was terminated at that point, as agreed by all parties.
During the care review meeting with Mr M he expressed his wish to convey his thanks to Expect Wales for the excellent care and support he received during the time that staff were working with him, so I said I would pass on his gratitude.”
“Such a wonderful, caring, compassionate, helpful, informative & friendly team who have been my biggest support recently … Thank you soooo much each and everyone of you.”